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Privacy Policy

PRINCESS LIFESTYLE LLC’s privacy policy is simple; We DO NOT sell, rent or disclose any personal information about our customers with any other persons or companies.

INFORMATION COLLECTION AND USE: PRINCESS LIFESTYLE LLC is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. PRINCESS LIFESTYLE LLC collects information from our users at several different points on our web site. PRINCESS LIFESTYLE LLC uses only the information given to us by a customer after an actual sale is made. PRINCESS LIFESTYLE LLC does not collect information from email inquiries, nor does PRINCESS LIFESTYLE LLC purchase or rent personal information from 3rd party companies.

REGISTRATION: A user may opt to become a registered user of this web site. During registration, a user is required to give their contact information (such as name and email address). This information is used to allow users quick access to their personal information during the ordering process. This information is used to contact the user about products on our site for which they have expressed interest.

ORDER: We request information from the user on our order form. Here a user must provide contact information (like name, shipping address and billing address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user. Email information is used to tell customers about future specials or product promotions that are available on this site.

COOKIES: A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the Registered user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. Cookies allow the shopping cart feature of our site to “remember” what products a user intends to purchase while they continue to shop for other items. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

LOG FILES: We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

SHARING: We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

LINKS: This web site may contain links to other sites. Please be aware that we, PRINCESS LIFESTYLE LLC are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

CATALOG: If a user wishes to receive our catalog, we ask for contact information such as name and email address.

TELL-A-FFIEND: If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. PRINCESS LIFESTYLE LLC will send the friend an email inviting them to visit the site. PRINCESS LIFESTYLE LLC stores this information for the sole purpose of sending this email. The information is used for this invited email only.

SECURITY: This web site takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the LOCK icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Sensitive information such as credit card information is entered into a different computer system than the systems used for our web site. These computers are not connected to the Internet or any outside sources. If you have any questions about the security at our website, you can send an email to info@princesslife.com or call toll-free phone number at 1-800-606-5441. From outside the United State of America, call (626)939-0688. Fax:(626)960-3968

SPECIAL OFFERS: Established customers will occasionally receive information on products, services, special deals, or a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Users can contact sales@princesslife.com and request not to receive promotional material.

CORRECTION/UPDATING PERSONAL INFORMATION: If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. Emailing our Customer Support support@princesslife.com can usually do this.

NOTIFICATION OF CHANGES: If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.